How To Make A Complaint

Please contact us at:

E-mail: Nivante.complaints@nivante.com

Telephone: +44 (0) 333 090 3080

In the event that you remain dissatisfied you may have the right to refer your complaint to the Financial Ombudsman Service (FOS). FOS will independently review your complaint, taking into account good insurance practice and whether all of the circumstances involved have been considered fairly.

Please contact FOS at:

Telephone: 0800 0234 567
Address:
The Financial Ombudsman Service
Exchange Tower
London E14 9SR

Further information regarding the FOS can be obtained from their website at www.financial-ombudsman.org.uk/.

Nivante is the trading name of Eminence Risk Services Limited which is an appointed representative of Davies MGA Services Limited, a company authorised and regulated by the Financial Conduct Authority under firm reference number 597301 to carry on insurance distribution activities. Eminence Risk Services Limited is registered in England and Wales company number 13056384. Registered office at Brierly Place, New London Road, Chelmsford, Essex, England, CM2 0AP.

Nivante is the trading name of Eminence Risk Services Limited which is an appointed representative of Davies MGA Services Limited, a company authorised and regulated by the Financial Conduct Authority under firm reference number 597301 to carry on insurance distribution activities. Eminence Risk Services Limited is registered in England and Wales company number 13056384. Registered office at Brierly Place, New London Road, Chelmsford, Essex, England, CM2 0AP.

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