Meet the Team
JADE KNIGHT Jade.Knight@nivante.com
Managing Director (also known as Chief of Getting Stuff Done)
Jade has 20 years’ industry experience and specialises in underwriting risks in the care sector. She started her career in broking and progressed into several underwriting and leadership roles before working within a global MGA. Jade previously worked with Melissa and discovered a shared passion for delivering excellent service and delivering high quality products.
If Jade hadn’t found her way into the insurance industry, she’d probably have ended up working for an animal welfare organisation due to her love of nature and all animals. While she may not have made it a career, one of the ways she unwinds from work is by volunteering for an animal rescue centre. She also loves music and you will find her in the gym daily (well, most days anyway!).
So Jade, why set up Nivante?
The care sector provides fundamental services within our society, so it’s crucial that they have access to specialist insurance coverage. Up to now, there has been very little choice for care providers when it comes to finding insurance. Some can’t get cover at all, we would like to do something about that.
And, what three words do you think describe Nivante?
And, what do you value about working with Melissa?
Melissa shares my passion for delivering an excellent service and doing the right thing. She is not afraid to challenge the way things are done, and she constantly strives to make improvements. She is also lots of fun! It’s these key attributes that make her fantastic to work with.
MELISSA KALSI Melissa.Kalsi@nivante.com
Director (also known as Chief of Ideas)
With 30 years’ insurance experience, Melissa has spent a decade underwriting care risks, working for several high-profile insurers during her career. Apparently though she wanted to be a barrister before the lure of underwriting beckoned – policy wordings must be a better read than a barrister’s brief!
Setting up Nivante has been a huge source of pride, even more so against the backdrop of a pandemic. To help manage the demands of setting up new company Melissa has an avid interest in wellness and recently qualified as a Health Coach, to help support family and friends with achieving their health and wellness goals.
Melissa, with a decade of experience in care underwriting, what do you see as the big challenges in the sector?
Managing the administration aspects of regulatory compliance reduces the time staff have to spend with their patients and providing care. There is also a challenge finding permanent employees which increases the reliance on agency staff, and can be more costly to care providers. At Nivante, we understand the operational pressures and can certainly try and do something about easing the administration burden when it comes to arranging insurance.
And, what three words do you think best describe Nivante?
And, what do you value about working with Jade?
She’s a breath of fresh air in the sometimes stuffy world of insurance and
she gets stuff done. But most of all, she allows me to be myself and say
what I like – that’s very refreshing!